shipping & refunds policy

Shipping

Where we ship: Within the US only. For international orders, email us at [email protected] and we'll see what we can do.

Cost: We offer flat rate shipping for $8 within the U.S, this is added to the price of your deck.

Delivery time: Estimate 2–5 business days

Delays: Delays may occur due to peak holiday seasons, weather disturbances or logistics partner delays. We are not responsible for carrier delays, and delays aren't eligible for a refund. If your order has not arrived within the estimated delivery time frame, please contact our support team for assistance.

Returns & Refunds

Change of mind: We do not accept returns or offer refunds for change of mind.

Damaged or faulty items: In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order confirmation and a picture of the item's condition. Email us at [your email] with photos of the damage, and we'll work with you on a replacement or refund.

Questions? Reach us anytime at [your email].

Need Help?

Feel free to reach out to us via:

📧 Email: [email protected]